Return Policy
Elusive Solutions
Effective Date: June, 21 2024
1. Return Policy
You have 7 calendar days to return an item from the date you received it.
2. Eligibility Criteria
To be eligible for a return, your item must be unused and in the same condition that you received it. The item must be in the original packaging and you must provide a receipt or proof of purchase.
3. Non-Returnable Items
Several types of goods are exempt from being returned. These include:
- Perishable goods such as food or flowers
- Customized or personalized items
- Health and personal care items
4. Return Process
To initiate a return, please contact us at [Email Address] with your order details. We will provide you with instructions on how to return your item. Returns must be delivered to our store location in Auburndale, Florida.
5. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
6. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Contact Information
For any questions regarding returns, please contact us at:
Elusive Solutions
[Auburndale, FL Address]
[Phone Number]
[Email Address]